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Does this product come with a warranty?

We provide a 1-year warranty service, and we support returns and exchanges for any issues to ensure your rights and interests are fully protected.

How to Verify Products Before Purchase?

We can provide detailed product images upon request, and our team can arrange warehouse photos for confirmation to ensure you have all the information you need before making a purchase.

How long does shipping take?

Shipping times vary depending on your location. With the support of our 16 global warehouses, we strive to deliver orders as quickly as possible. Contact us to get an estimated delivery time for your specific location.

What is the minimum order quantity (MOQ)?

The minimum order quantity (MOQ) is typically one unit. However, for larger orders, please contact us for potential discounts and pricing details.

Can I get discounts for bulk purchases of products?

Yes, we offer competitive pricing for bulk purchases. Please reach out to our sales team with the specifics of your order to receive a custom quote.

What payment methods do you accept for wholesale orders?

We accept various payment methods for wholesale orders, including bank transfers (T/T), letters of credit, and other options upon agreement. For large transactions, please contact us directly for payment terms.

Can I purchase different quantities of a product?

Yes, we offer flexible ordering options for both small and large quantities. Whether you\’re looking for a single unit or a large batch, we can accommodate your needs.

Are there any discounts or promotions available for new wholesale customers?

We occasionally offer promotional discounts for new wholesale customers. Contact us to learn more about any current offers available for first-time buyers.

When purchasing a product, how can I ensure compatibility with my existing systems?

If you are unsure of compatibility with your existing setup please provide your system details and our support team can verify compatibility prior to purchase.

Can I return the goods I received if they do not meet our requirements?

Returns are accepted within 30 days if the product is unused, unopened, and in its original packaging. Please note that return shipping and associated costs are the buyer\’s responsibility.

Do you provide technical support or installation services to wholesale customers?

Yes, we offer technical support for the installation and integration of our products. Our team can assist with setup, configuration, and troubleshooting to ensure a smooth installation.

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